Position Title:  Information, Communication and Knowledge Management Specialist

Open Period:   6 November 2024 – 5 December 2024

Background:   The Regional Integrated Multi-Hazard Early Warning System for Africa and Asia (RIMES) is an international and intergovernmental institution, owned and managed by its Member States, for the generation and application of early warning information. RIMES evolved from the efforts of countries in Africa and Asia, in the aftermath of the 2004 Indian Ocean tsunami, to establish a regional early warning system within a multi-hazard framework for the generation and communication of early warning information, and capacity building for preparedness and response to trans-boundary hazards. RIMES was established on 30 April 2009, and was registered with the United Nations on 1 July 2009. RIMES operates from its regional early warning center located at the campus of the Asian Institute of Technology in Pathumthani.

Position Description:  The Information Communication and Knowledge Management (ICKM) Specialist, reporting to the Head Department of Operational Support, will lead the implementation and further development of RIMES’ ICKM strategy. The goal is to increase RIMES staff access to information, communicate RIMES' work to external audiences, capture, package, and disseminate knowledge from project implementation, and foster staff learning, exchange of insights, collaboration, and innovation. The ICKM Specialist will support RIMES' goals by ensuring seamless information flow, effective communication strategies, and optimal knowledge utilization across RIMES’ departments and stakeholders. 

Contract Type: Project staff

Duty station: RIMES Regional Facility, Tamil Nadu Office, Tamil Nadu, India.

Minimum Qualifications:

Knowledge:            

• Bachelor’s, preferably Master’s degree in communications, international development, or other relevant social science.

Experience:            

• Demonstrated experience in formulating and implementing an ICKM strategy;

• At least 4 years of experience in organizational learning and in capturing and communicating knowledge from development projects

Skills and Abilities: 

• English proficiency in communication, presentation, and report writing;

• Demonstrated research skills, and ability to package information for different audiences; 

• Proficiency in Microsoft Office, and familiarity with information management systems, content management systems, data analysis tools, etc.

• Excellent interpersonal skills to engage with diverse stakeholders

Personal Qualities:  

• Self-motivated, with ability to prioritize work, meet deadlines, and manage changing priorities

• Analytical mindset and ability to derive insights from data to drive improvements

• Flexible and able to work hard independently and in a team

Major Duties and Responsibilities:

Information Management:

• Develop and implement information management policies, procedures, and guidelines 
• Establish systems for efficient information capture, storage, retrieval, and archival
• Regularly assess information needs, and recommend improvements to information management systems

Communication:

• Develop and implement a comprehensive communication strategy for RIMES’ stakeholders

• Collaborate with relevant departments, teams and units to create engaging and informative content (e.g., brochures, posters, videos, newsletters, fact sheets, press releases, annual reports), facilitate production and dissemination through various communication channels (i.e., website, social media, email, etc.)

• Monitor communication channels for feedback and insights, and adjust strategies accordingly

• Plan and organize events, webinars, and workshops

• Implement and further develop RIMES’ graphic identity system

• Assist in improving, and maintaining RIMES website and social media accounts

Knowledge Management:

• Design and implement a knowledge management framework to capture, organize, and share organizational knowledge

• Work with technical experts to identify and document experiences, best practices, lessons learned, and case studies then package these for dissemination

• Facilitate knowledge sharing and learning sessions to improve awareness, foster learning, enhance collaboration and innovation as well as exchange of insights among RIMES staff 

• Introduce intranet portals, databases, collaboration tools and other program to promote knowledge sharing

Others:

• Collaborate with departments to identify information and knowledge gaps, and provide solutions

• Work closely with the Systems Research and Development Department to ensure the functionality and security of information management systems

• Engage with external partners and stakeholders to exchange knowledge and best practices

• Any other relevant work assigned by Head Department of Operational Support.

Immediate Supervisor:

The staff shall report to Head Department of Operational Support and work closely with the Technical Team and Project Team.

Duration: The position is offered for a duration of 1 year. The contract may be extended based on performance, funding availability, and project requirements.

Probationary period: The probationary period for this position is 6 months. The staff's performance and fit for the role will be evaluated. Successful completion of the probationary period will be determined based on demonstrated competence in executing the major duties and responsibilities, as well as adherence to RIMES policies and professional conduct standards. If the staff does not pass the probationary period due to insufficient competence, misconduct, or severe breaches of policy, immediate termination without notice may be enforced as per RIMES’s disciplinary procedures. The evaluation during the probationary period will include regular feedback sessions, performance reviews, and assessments of the staff's ability to integrate with the team and meet the expectations of the role.

How to Apply: Interested candidates should send your application letter, resume, salary expectation and 2 references in PDF format to rimeshra@rimes.int by midnight of 5 December 2024, Bangkok time. Please state “Information, Communication and Knowledge Management Specialist (Tamil Nadu): Your Name” the Subject line of the email. Only short-listed applicants will be contacted.

Ms. Dusadee Padungkul

Head, Department of Operational Support

Regional Integrated Multi-Hazard Early Warning System

AIT Campus, 58 Moo 9 Paholyothin Rd., Klong 1, 

Klong Luang, Pathumthani 12120 Thailand.

RIMES promotes diversity and inclusion in the workplace. Well-qualified applicants particularly women are encouraged to apply.